Hotel receptionists
Recepcionistas de hoteles
4.5
AI exposure: Moderate
4.5 / 10
Theoretical estimate — not a prediction
Employees
62K
Average salary
23,926 €
Exposed wage index
671M €
employment × salary × score
Score sub-components
D
Displacement potential 6
C
Current AI capability 7.2
F
Physical barrier 7.5
R
Regulatory friction 1.5
Formula:
(D*C/10)*(1-F/20)*(1-R/20) Automation vector
Hotel receptionists coordinate guest arrivals and manage services during stays in a physical and social environment. AI already automates digital check-in, mobile key control, and handling standard requests through in-room chatbots. In-person human hospitality, on-site management of complex complaints, and immediate local knowledge for tourist recommendations preserve the professional's value in Spain.
Automation vector (Spanish)
Los recepcionistas de hotel coordinan la llegada de huéspedes y gestionan servicios durante la estancia en un entorno físico y social. La IA ya automatiza el check-in digital, el control de llaves por móvil y la atención a peticiones estándar mediante chatbots en la habitación. La hospitalidad humana presencial, la gestión de quejas complejas in situ y el conocimiento local inmediato para recomendaciones turísticas preservan el valor del profesional en España.
Substitution EU AI Act: Minimal risk Employment confidence: A
Source: LFS Q4 2025, INE Census 2021, SEPE 2024 · Methodology v30 · CC BY 4.0 · Authors: Álvaro de Nicolás, Miguel Sureda